Data deletion
Last updated: 30 September 2026
Draft — this document is being finalised and will be reviewed by legal counsel before NearPlug's public launch.
You can ask NearPlug to delete the personal data we hold about you at any time.
How to request deletion
- Email info@aflatus.com with the subject “NearPlug data deletion request”.
- Include the WhatsApp number you used with NearPlug, and whether you are a driver, a host or both.
- We will confirm the request on that WhatsApp number to make sure it really is you.
What happens next
- We delete your profile, vehicle details, host listings, payout details and conversation data within 30 days of confirming your request.
- If you have a booking in progress or an unsettled payment, we complete or refund it first.
- Booking and payment records that Indian tax and payment regulations require us to keep are retained for the legally required period, then deleted.
- We will message you when deletion is complete.
Removing NearPlug from WhatsApp
You can also block or delete the NearPlug chat in WhatsApp at any time. This stops messages to you but does not delete data we already hold — use the steps above for that.